Health disclosure, medical clearance, medication, symptom reporting, accessibility and emergency-care requirements.
This policy forms part of the booking framework. Your booking confirmation may add trip-specific dates, prices, inclusions or requirements.
Each participant is responsible for judging whether the journey suits their health, fitness, experience and circumstances. Our descriptions and conversations with our staff are operational guidance, not a medical diagnosis or clearance.
Get advice from a qualified doctor who understands the planned activity, the maximum altitude, the remoteness, the duration, the temperatures, the technical demands and the limits of rescue. General fitness does not guarantee safe acclimatisation.
Give us accurate information about any condition, symptom, disability, allergy, previous altitude illness, injury, surgery, pregnancy, medication, treatment, mental-health concern or other issue that could affect your participation, emergency care or the safety of the team.
Disclosure is continuous. Tell us about a relevant change after you book, and report new or worsening symptoms during the journey. Hiding important information may invalidate your insurance, delay care, or lead to your removal without refund.
Depending on the itinerary, your information or a change in your health, we may ask for a health declaration, a certificate completed by your doctor, a specialist opinion or a recent test.
A certificate does not move responsibility for your fitness to the doctor or to us, and it does not guarantee that you can take part. Where information is incomplete or inconsistent with the demands of the trip, we may ask for clarification, with your consent and respecting your privacy.
Altitude illness can affect fit and experienced people. Early signs include headache, unusual tiredness, nausea, poor appetite, disturbed sleep, dizziness or reduced performance. Severe breathlessness, loss of coordination, confusion or a change in consciousness needs urgent action.
Report symptoms honestly and early. The leader may pause the ascent, change the acclimatisation plan, require a descent, give first aid with the resources available, or seek evacuation. A pulse-oximeter reading or a medicine does not override your symptoms or the guide’s assessment.
Remote routes can be days from proper medical care, and communications, transport, medication and trained medical staff are limited. Taking part means accepting these limits under the Liability Waiver & Assumption of Risk.
Bring enough prescribed medication in its original or clearly labelled packaging, plus a reasonable spare supply. Keep critical medication in your hand luggage and daypack, protected from heat, moisture, loss and delay.
Tell the leader where your emergency medication is and give clear instructions where appropriate. You are responsible for checking the legality, storage, interactions, altitude effects and entry requirements of your medication with a qualified professional and the relevant authorities. We cannot guarantee that any particular medicine or treatment will be available.
Tell us about any mobility, sensory, communication, dietary or other needs before you book. We will discuss reasonable adjustments that are practical for the route, staff, transport, accommodation, permits and emergency plan.
Remote mountain infrastructure cannot support every adjustment. We will not exclude a participant solely because of a condition they have disclosed, but we may decline or change a booking where the essential activity cannot be done safely even with reasonable planning.
Medical information is treated as sensitive. It is shared only with the staff, guides, medical or rescue providers, insurers, authorities and suppliers who reasonably need it for assessment, preparation, care, permits or emergency response.
We keep and protect it in line with our Privacy Policy and any legal or insurance requirements. In an emergency we may share relevant information without further consent where it is reasonably necessary to protect life or health.
We may refuse, postpone, change or end participation where medical information is not supplied, clearance is not adequate, a condition changes materially, the participant cannot perform essential tasks, or continuing would create an unacceptable risk.
The participant is responsible for the costs of a health-related change, treatment, evacuation or early departure, and should claim through their insurer. Refunds, if any, are handled under the Cancellation & Refund Policy.
If you cannot communicate a decision, you authorise reasonable first aid, medical consultation, transport, evacuation and the sharing of relevant information, arranged in good faith by us or the leader. Medical professionals and providers remain responsible for their own clinical decisions.